Request service and Corfirmasi

Request service

Jakarta Hotel

Imam Bonjol Street, Block 34 Jakarta

December 25th, 2016

Dear Sir,

I will be travelling to Jakarta at December 30st, 2016 and I will be requiring a room at your hotel for 7 days. I would like to book 1 rooms at your hotel starting from December 30th-January 05th, 2017. Please prepare the room with double bed and i also want the room with sea view. i will arrive at 10.00 a.m at your hotel. I already checked on your website and the price is Rp. 3.000.000 per night.

Please call me at 021-87654321 to verify my reservation.

Thank you,

Nurhayati

Confirmasi

December, 26^th 2016

To : Ms. Nur

Duta Indah blok A 14/8

Yogyakarta, Indonesia

From : Mr. Hasan

Reservation Manager

Jakarta Hotel

Jakarta, Indonesia

Dear Ms. Nur,

Thank you for your reservation at Jakarta Hotel.
If you require any further information, please feel free to contact us at jakarta.hotel@gmail.com.

Your reservation details:

Guest Name: Ms. Nurhayati
Confirmation Number: 987654321
Arrival Date: Saturday, December 30^st , 2016
Departure Date: Friday, January 5^th , 2017
Room Type: Deluxe Room with sea view
Number of Rooom: 1
Number of Adults: 2
Number of Nights: 7
Room Rate: Rp.3.000.000/ night
Rate Information: Including breakfast, lunch and dinner
Preference: Double bed, near the elevator
Guaranteed by: Super Card
Credit Card Number: 1111 2222 3333 4444
Expire date: December 1st, 2017

Cancellation Policy: The room is reserved with guaranteed, cancellation less than 48 hours prior to arrival would not be charge. If more than 48 hours will be forfeited with one night charge.

Thank you for your reservation.

Best Regards,

Mr. Hasan
Reservation Manager

 

Reference :

http://angelitanov.blogspot.co.id/#

Appointment Letter

PT. INDO JAYA
Jatimakmur Road
Bekasi

October, 1 2016

Director of PT Abadi Jaya
KH.Noer Ali Street No.14, Jakarta


Dear Mr Amir Hasan
Director of PT Indo Jaya, Mr Sartono want to discuss about the problems of our business. I wish to schedule an appointment with Mr. Amir Hasan on Saturday, October 4th. at 06:30, Venue: Horison Hotel, Metropolitan Mall. Discussing about our new products and cooperation with your company.
I hope you can attend in the schedule, because the outcome of this meeting will be reported to the cental company in Singapore, Tuesday, November 8th.
I'm waiting for an answer from you to agree or not, thanks.




Your Sincerely,
Nurhayati
Secretary

Business Phone call

Dialog 1 (Making an Appointment)

Nur: Hello, good afternoon
Dilla (secretary): good afternoon, with whom I speak?
Nur: I Nurhayati
Dilla (secretary): how can I help you?
Nur: I want to meet with Mrs. Jasmine tomorrow, if I can?
Dilla (secretary): please wait a minute, I see his schedule in advance.
…

Dilla (secretary) : hello Ny.Nur for tomorrow Mrs Jasmine can be found during the lunch hour.
Nur: Okay, then if I have to see she where?
Dilla (secretary): he may have encountered in the cafe bella 12:30 PM
Nur: Okay thank you.
Dilla (secretary): if there is to be conveyed again?
Nur: No, thank you.

Dialog 2 ( Document For Proposal )

Dilla (secretary): Good morning, whether it's with Ny.Nurhayati?
Nur: good morning, oh yeah right
Dilla (secretary): Ny.Nur, I have told Mrs Jasmine that you will meet this afternoon at 12:30 noon with him
Nur: then if he could?
Dilla (secretary): yes she can, and she left a message for you
Nur: what's the message?
Dilla (secretary): You were told to bring your business proposal
Nur: Well, is there anything else?
Dilla (secretary): No, that's all
Nur: Okay, thanks for the information

Dialog 3 ( Cancelling an Appointment )

Nur: good morning
Dilla: good morning, how can I help you?
Nur: I Nurhayati, I want to cancel an appointment with Mrs Bed
Dilla: when you make an appointment, what day do you choose?
Nur: My appointment is Wednesday
Dilla: at what time is that promise?
Nur: it's 12:30 this afternoon
Dilla: I can see the promise you have, what day you need to change it?
Nur: I want to change on Thursday
Dilla: Time what would you choose?
Nur: approximately 3p.m.
Dilla: I'll put you down for that time. thank you for calling to reschedule